Terms of Sale
The following general terms and conditions of sale are for cash purchases. Please note that additional terms and conditions apply when purchases are made on account terms.
Pricing
The prices listed are subject to changes, anytime, at the discretion of RF Industries.
GST
All prices shown do NOT include Australian GST and will be charged at the applicable rate unless exemption is claimed at the time of order. A confirming written order must be supplied within seven days for telephone orders.
Validity
All prices are subject to change without notice. RFI reserves the right to at any time make reasonable adjustments to prices in relation to any changes in currency exchange rates or duty which affect RFI's costs for imported goods. Although every effort has been made to ensure the accuracy and stability of prices shown, variations and errors in this listing are beyond our control. We will be pleased to issue written quotations on request with a stated validity period.
Terms
Terms are strictly net and payment must accompany an order. Payment by MC/ BC/ VC, AMEX, cheque or money order are acceptable.
Point of Shipping
The prices shown are FOB our nominated warehouse in the absence of a formal quotation stating otherwise. Please note: To reduce costs and speed up delivery times we despatch orders from our most “logical” warehouse at the time of shipping. As we operate a number of separate facilities the shipping point will vary from item to item and from time to time. We will be pleased to specify our nominated despatch point at the time of order. A small surcharge may apply to some products if a specific, different despatch point is required.
Shipping Method
Shipments will be despatched according to our best judgment unless a specific carrier and method is specified at the time of order. For all domestic orders with a net value exceeding $500, one shipment will be provided FIS * by our nominated carrier unless otherwise arranged. Generally we encourage purchasers to take advantage of our heavily discounted freight rates with our major carriers and have freight charges included in invoices for goods. Goods shipped in this method, unless otherwise specified by the Seller, carry insurance for loss or damage in transit provided that the Seller's obligation under this clause shall expire upon a signature being obtained by our carriers for goods received in good order and condition and also provided that any claims for damage or shortages are made in writing within fourteen days of shipment. If an alternate carrier is specified or if goods are shipped on a “freight charges collect” basis, all responsibility for goods passes to the buyer immediately upon receip t of the goods by the nominated carrier.
- * For shipment of bulky antennas and some cable drums, additional freight costs may apply. Refer RFI Sales office for more details. The FIS incentive as mentioned may not apply.
- * For shipment of Dangerous Goods individual freight arrangements will need to be made for these goods. The FIS incentive as mentioned above does not apply.
Please note that under NO CIRCUMSTANCES:
- Will responsibility be accepted for product damaged in transit if product has been signed for in good order and condition.
- Will RF Industries be held liable for damages except for product carried by our own nominated carriers
The above terms and conditions apply to domestic shipping only. Standard shipping terms for export buyers are available on request.
Claims for Shortages
Claims for shortages must be made in writing within fourteen days after the date of shipment of material.
Lead Times
Generally items which are available ex-stock will be shipped the same day for orders received before 2.00pm. Lead times on non stock or depleted stock items vary and will be quoted at the time of acceptance of order. Please note that lead times are quoted in good faith. Although every effort will be made to adhere to our stated delivery times we cannot be bound by or accept responsibility for loss or damage caused by non compliance.
Specifications
As RFI's policy is one of continued improvement we reserve the right to alter product specifications without notice, provided that such alterations do not materially affect performance.
Cancellation or changes in orders
Cancellation of or changes to orders by the Buyer are accepted only upon terms that protect the Seller against loss.
Returned Material
Credit not exceeding 90% of the original price is generally allowed (subject to approval at the sole discretion of the Seller) provided it is returned freight prepaid and in “as new” condition. In no case will the seller authorise the return of material more than ninety days after shipment from the Seller's Plant.
The following conditions relating to the return of goods for credit apply to all goods returned for this purpose:
- Goods returned must be accompanied by a Delivery Docket stating original invoice number, date of purchase and reason for return.
- Non standard equipment made to special order cannot be credited under any circumstances.
- Inward freight, packing and delivery charges are the responsibility of the purchaser. If not prepaid by the purchaser, freight will be deducted from the amount of the credit.
- Unless otherwise agreed, goods returned will be subject to a re-stock fee. All goods with a net value in excess of $20 will be subject to at least a 10% re-stock charge.
No claim by the Buyer need be recognised unless made in writing within fourteen days after delivery of goods to the buyer. No claim for damage or resultant expense direct or indirect in respect of any goods shall in any case exceed the invoice price of the goods in respect of which any damages or expense shall arise. All damage or expense over and above such invoice price shall be the responsibility of the buyer.
Warranty
Each and every unit sold by the Seller is warranted to be free from defects in materials and workmanship under normal use and service for a period of twelve months from the date of sale. This warranty covers defective parts and workmanship provided that the defective parts shall be shipped pre-paid to the Seller for examination within twelve months of purchase of goods. This warranty is limited to the repair or replacement (at the Seller's option) of parts and shipping prepaid to the original despatch destination.
We regret that no liability can be accepted for consequential or special damages of any kind howsoever arising in connection with products supplied by the Seller, including, but not limited to, (i) costs incurred for removal or re-installation of a product, (ii) any product or part thereof which has suffered through normal wear and tear, alteration, improper installation, physical abuse, misuse, neglect or accident.
This warranty is in lieu of all other warranties expressed or implied. No representative is authorised to assume for the Seller any other liability in connection with the Seller's products.
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